Support

JJAY Campus Companion App

Need help with the JJAY app? We're here to assist you.

Common Questions

How do I create an account?

Tap "Sign In" on the Profile tab and use your @jjay.cuny.edu email address to create an account. Only John Jay College email addresses are accepted.

How do I delete my account?

Go to the Profile tab, scroll to the bottom, and tap "Delete Account." This permanently removes your email, reviews, and all associated data. This action cannot be undone.

The app is showing incorrect information

Campus events, facility hours, and academic calendar dates are sourced from publicly available John Jay College resources. If something looks wrong, please let us know so we can update it.

I found a bug

Please email us with a description of what happened, what you expected to happen, and your device model and iOS version. Screenshots are helpful.

Contact Us

For any questions, issues, or feedback, reach out to us at:

support@jjay.app